Process Discovery
Make process, data flows and exceptions visible. Process mining, interviews and data pulls condensed into an honest process map, including volume.
Rule based automation hits its limits where decisions need context. We combine AI, workflow and human in the loop into end to end automation that holds in daily operations.
Classic RPA automates clicks. The leap to real end to end automation is only made by delegating decisions reliably and setting clear control points.
Rule based workflows break down when inputs vary, context matters or exceptions are frequent. The human remains as a manual bottleneck, the promise of automation evaporates.
We combine AI for extraction, classification and decision with workflow for execution. Human in the loop where confidence is too low or regulation requires it. The result: processes that run faster and stay auditable.
Four priorities that interlock in every IPA mandate. From process picture to sustainable operations.
Make process, data flows and exceptions visible. Process mining, interviews and data pulls condensed into an honest process map, including volume.
Target picture from AI decision, workflow and system integration. Control points, confidence thresholds and escalation paths defined with business and audit together.
Review UIs, role rights and feedback loops. Every human correction improves the model instead of being lost.
Cycle time, automation rate and quality measurable on a dashboard. Drifts are spotted before they block the process.
Eight to sixteen weeks depending on process breadth. We start at the concrete volume process, not the strategic castle in the sky.
Capture as-is process, data flows, exceptions and volume. Output: process map with quantified automation potential.
Tightest combination of extraction, decision and workflow. Iterated with business, measured against KPIs. Output: production close prototype.
Rollout with monitoring, roles and training. Human in the loop anchored, handover documented. Output: sustainable operations.
Processes that run faster without losing control. And an organization that automates new processes on the same platform.
Hours become minutes. Customers feel the effect before the next project starts.
Uniform decision logic replaces daily form. Error sources become transparent and correctable.
Where confidence is insufficient, review kicks in. Audit and business accept operations.
New processes ride the same building blocks. Automation grows without sprawl.
30 minutes. Initial assessment of process, data foundation and automation potential. No commitment.