KreditSim is a one-day simulation developed by the Process Lab Frankfurt School of Finance and Management that is as close as possible to a real process improvement. It is fun, interactive, fast and is regularly evaluated by participants as one of the most valuable training. The KreditSim has been developed in order to communicate the Lean Six Sigma methodology to the participants reaching from board members to sales personnel and clerks.
procise KreditSim is available on your premises or at procise Management Institute, Frankfurt am Main.
Prerequisites
None
Major components covered (Agenda)
- Welcome
Simulation of an example process (KreditSim), session 1
- Analysis of the current situation
- Optimizing the example process using DMAIC
- Define Phase (Project Charter, SIPOC, CTQ)
- Measure Phase (Value Stream Map)
- Lunch break
- Optimizing the example process using DMAIC (continued)
- Analyse phase (value driver analysis, Muda, Ishikawa)
- Improve phase (principle of concepting, piloting)
Simulation of an example process (KreditSim), session 2
- Analysis of the optimized process (incl. Control phase)
- Finalization & feedback
Your benefits
The target of the simulation is that the participants working in teams reduce the credit processing time from 20 to 2 days while ensuring an error-free quality. The participants gain the experience that they can achieve tremendous improvements on their own without the use of IT. In two or three sessions the existing process of a credit factory will be optimized. In between the sessions the participants get to know selected Lean Six Sigma tools that they will apply later on their own. In the end all participants are thrilled about what they achieved with regards to process innovation and optimization (processing time, costs, and quality).
Number of participants
up to 20 people
Language
English or German
Duration, price, venue & dates
Duration: 1 day.
Preis: on request
Venue: at procise Management Institute, Frankfurt or as in-house training on request
Dates:
- 30.09.2013
- 29.10.2013
- 11.12.2013
To register or for more information contact us now via phone +49 69 24 24 06 60 or email us.
